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ITL Cookies and Tracking Policy

This Cookies and Tracking Policy (hereinafter, “Cookies Policy”) applies to all activities of ITL Integrated Shipping Services Ltd. (hereinafter called “ITL” or “We”) with respect to the cookies that ITL collects and stores in the course of its business activities, including through the ITL websites (“Websites”), the MyITL Personal Area (the “Personal Area”), Applications (“Apps”), and other interfaces with data subjects that it operates.


General principles

ITL is committed to ensuring that your personal data and data privacy are protected in accordance with the best practices available, as well as according to ITL’s relevant legal obligations. This Policy explains your rights regarding the cookies ZIM collects, processes and uses, including via the Websites, Personal Area, and Apps, as well as ITL’s use of safeguards to protect these rights. The Policy also applies to ITL’s use of cookies and tracking on the relevant website and application interfaces, as specified in this Cookies and Tracking Policy.

For any issues of personal data protection, please see the Data Protection Policy here. For any questions regarding the collection, processing or use of personal data relating to you (as explained below) please contact our Data Protection Officer.

We may revise this Policy from time to time, and such changes shall come into effect from the moment ITL notifies you of such changes and/or updates, either by email, on the Websites or in some other reasonable manner.

ITL’s Use of Cookies and Tracking

What's a cookie?

A cookie is a small file sent from a website, which is then stored by your web browser. When you return to the Personal Area, the information in the cookie can be used to recognize your last session. Cookies cannot install malicious software such as viruses on your device, and they do not store any of your personal data or account information.

Why do we use cookies?

We use cookies to save and maintain users' settings and selected preferences during browsing sessions, for saving repeating users' preferences for future use (e.g. geographical location, accessibility and language selections and preferences), and for statistical analysis of the Websites, Personal Area's’ and Apps’ performance and trends and monitoring and identifying errors.

Where do cookies come from?

Cookies originate from two types of sources: first party and third party. The classification whether a cookie is 'first' or 'third' party refers to the internet domain that is placing the cookie.

First-party cookies are those set by a website that is being visited by the user at the time.

Third-party cookies are cookies that are set by a domain other than that of the site being visited by the user. If a user visits a website and another entity sets a cookie through that site this would be a third party cookie.


When you first visit the Websites and Personal Area, you will be given the option to accept or decline the use of cookies. You can also control the use of cookies at the individual browser level, and instructions for managing cookie usage can be found for the following browsers, at:

Google Chrome

Internet Explorer



Safari Mobile


If you reject cookies, you may still use the Websites and Personal Area, but your ability to use some features or areas of the Personal Area may be limited or unavailable. Many browsers allow a private mode to be activated through which the cookies are always erased after the visit, and you hereby irrevocably and unconditionally waive any claim or demand in this regard.